PEGA® SOLUTIONS
The next generation of customer engagement and digital transformation.
SERVICE OFFERINGS
As a Pega Ventures Partner, Upton Hill offers unique and specialized services to ensure end to end success that meet your needs:
- Full or blended implementation teams
- Post go-live production support
- Training and Enablement
- Upgrades, clean-up, and much more
OUR APPROACH
Upton Hill is dedicated to the successful implementation of your Pega application. Our number one goal is to enable your team and ensure we are delivering the most efficient solution for your business. Our flexible business model allows us to tailor a team and services specific to your business needs.
As a former Pega client, we have been in your shoes and understand the challenges you are facing. Let us share the lessons we learned so you have success and ROI the first time around.
OUR CAPABILITES
Case Management
- Appeals & Grievances
- Enrollment
- Product Composer
- Claims
Sales Automation
- Marketing and Email Campaigns
- Document and Content Generation
Robotics
- Robotics Process Automation
- Pended-Claims processing
- Provider Enrollment
- Medicaid Incidents, Accidents, and Deaths Triage
- Appeals
- CSR Intake
- Robotics Desktop Automation
- Start My Day
- Auto-notes
Blank space
Reporting
- BIX
- Custom reports
- Pega out of the box reporting configuration
Customer Relationship Management
- In-bound call center
- Chat interactions
- Out-bound call campaigns
BLANK SPACE
Customer Decision Hub
- Member Engagement
- Chat Interactions
System Integrations
blank space
Business Process and Workflow Optimization
blank space
Process Mapping
blank space
Process Improvement
TESTIMONIALS
“The Robotics solution, guidance, and development is the only reason our project was successful. The expertise and services offered by Upton Hill went above and beyond our expectations.”
– Regional Medicare Payer
CONTACT US
For client inquires, contact Pete Oftedahl at poftedahl@uptonhill.com.